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Business Option 1 - 5GB Capped

		Speeds upto 20Mbps Downstream
		Speeds upto 1Mbps Upstream
		5GB Peak-Hours Download Limit (8am - 8pm, 7 days a week)
		100GB Off-Peak Fair Usage Download Limit
		1 Month Contract
		FREE Migration to ICUK

Key Features



Data Transfer Caps The data caps apply to peak hours which are defined as 8am to 8pm, 7 days a week. Outside of these hours your account has access to a 100GB fair usage policy. Uploads are considered unmetered. Should you be likely to exceed your quota you will receive email notification letting you know the available options.	Monitor Online Usage Our control panels update your usage figures every 30 minutes showing you all incoming and outgoing traffic in relation to your peak and off-peak usage limits. You can be sure not to unexpectedly exceed your download limits, and help spot any unusual traffic flowing through your connection.	UK Technical Support All our support is housed internally based in South London, Croydon. There are no "press 2 for.." options to work your way through, you will be straight through to a fully trained member of staff within seconds of calling. Email support is also provided with most emails gaining a response within 20 minutes regardless of the question.



Email Facilities We can provide you with 5 @icuknet.co.uk email addresses each complete with FREE virus and spam filtering enabled. Outgoing SMTP servers are available for sending email and we do have an online webmail for accessing email away from home / office.	One Month Contract We are still one of very few providers which doesn't force customers into long term contracts. It does mean that if you don't have broadband already then you will have to cover the costs of activating it on the line, but should you wish to move from another provider we cover the BT Wholesale charge of £11+VAT.	Telecom Solutions ICUK isn't just an Internet service provider. We are able to deliver our customers with line rental and call facilities. We can guarantee to be cheaper than BT for residential and business rates although you won't see us provide any "unlimited call" gimmicks. What you will see is low cost calls throughout the day, with 1 month contracts, and first class support and advice.

Summary of Features

By default we supply you far more than just an Internet connection. As standard you gain access to a number of useful features and facilities, backed up with our award winning UK based support.

FREE Migrations to ICUK
UK Based Phone and Email Support
Local Rate Phone Numbers for All Enquries
No "press 1 for..." Options When Calling
Backup Dial-in Number
Monitor Data Usage Online
5 FREE @icuknet.co.uk Email Addresses
Download emails via POP3 or Webmail
FREE SPAM & Virus Filtering on Emails
SMTP server for sending emails
Advanced Online Control Panel
Off-peak usage subject to 100GB fair usage

Static IP Addresses

This is an IP address that is allocated to you that does not change each time you access the Internet. You can use a static IP address to run an email server or make it easier to remotely access your computer away from home.

Monthly Static & Routed IP Addresses (exclude VAT)

Single Static IP Address	£1.50
Block of 4 Routed IP Addresses (2 usable)	£4
Block of 8 Routed IP Addresses (6 usable)	£8
Block of 16 Routed IP Addresses (14 usable)	£16

Should you require a static IP address you can assign one, or a routed block, to your ADSL account at any time via your control panel. Should you only need it for a temporary period it can be removed as quickly as you added it.

Pricing

We openly promote all our current pricing to avoid any unexpected or hidden charges. Should you have any questions regarding these, please contact us on 0845 00 99 175 or email us solutions@icukhosting.co.uk.

Standard Pricing

Description	Excluding VAT	Including VAT @ 17.5%
Migration (from non-LLU ADSL Provider)	FREE	FREE
Migration (from LLU ADSL Provider)	£30	£35.25
New Broadband Activation	£30	£35.25
Additional Data Transfer (over quota, per GB)	£1.50	£1.76
Regrade ADSL Speed (512k, 1Mb, 2Mb, upto 8Mb)	£11 (BT Wholesale Charge)	£12.93
ADSL Cease Charge (if you want broadband removed completely)	£24.74 (BT Wholesale Charge)	£29.07
Change ADSL Data Usage Cap	Difference in Subscription Cost