ICUK is committed to providing high quality Internet services. We stick by our policy of not issuing free, "cheap and cheerful" modems, simply because one modem doesn't suit all, and would almost certainly prove more troublesome from a support point of view. They are free for a reason. To avoid situations whereby our staff are constantly supporting cheap modems, we can only recommend that customers purchase their own equipment, and follow our recommendations. We will be happy to help guide you through installation proceedures and confirming any settings you are not sure of.

From experience, Netgear products form an easy and reliable way of connecting to the Internet. The details provided below are for information only, we don't sell the hardware to you. Our recommendations are made purely on our own experiences and dealing with many thousands of support calls.

For full specifications and compatibility queries please refer to Netgear's website - www.netgear.co.uk.

We can help advise you in your hardware purchasing decisions and can help guide you through the installation proceedures. Simply call us on 0845 00 99 175. Netgear routers can be setup and configured for use in less than 5 minutes.

BASIC ADSL ROUTER BASIC WIRELESS ROUTER ADVANCED WIRELESS ROUTER

Netgear 834 ADSL Router The DG834 is ideal for ADSL broadband subscribers who need a no-hassle all-in-one modem and router device to share their Internet service with all household computers. It is so good we use it in our ICUK offices. Key Features 4-products-in-1: Modem, Router, Firewall & 4 port switch Always-on Internet sharing - Doesn't need another computer to be left on for other people to connect Safe connection to business network using VPN Easy step by step set-up - if you get stuck ICUK staff can guide you over the phone Requirements ICUK ADSL Internet Service Ethernet connection (adapter and cable) for each PC Windows® 95, 98, Me, NT, 2000, XP & other operating systems running a TCP/IP network Internet Explorer 5.0 or Netscape® 4.7 or higher Overview For full details about the Netgear 834 please use this PDF CLICK HERE Netgear 834G Wireless ADSL Router The DG834G is the most popular ADSL Wireless Modem Router in the UK! The DG834G lets you easily share your ADSL Internet connection with all the computers in your home or small office - with or without wires. Key Features 5 in 1: Modem, router, firewall, 4-port switch & wireless access point No need for separate modem; plugs directly into ADSL line Easily share ADSL connection with all office or home computers Compatible with 802.11b wireless networks True Firewall & WPA-PSK encryption protects against intruders Requirements ICUK ADSL Internet Service Ethernet connection (adapter and cable) for each PC Wireless or Ethernet Adapter to connect each computer Internet Explorer 5.0 or Netscape® 4.7 or higher Overview For full details about the Netgear 834G please use this PDF CLICK HERE Netgear 834PN MIMO ADSL Router The DG834PN RangeMax™ Wireless Modem Router enables ADSL broadband subscribers to dramatically boost wireless networking coverage and eliminate dead spots by dynamically adapting on the fly to your changing home or small office environment. Key Features 5-in-1: Modem, Router, Firewall, 4-port Switch, Wireless Access Point No need for separate modem; plugs directly into ADSL line Up to 10x faster coverage & speed compared to 802.11g 6 internal antennas continually survey the environment to optimise coverage Eliminates Dead-spots using Smart MIMO technology Maximises coverage by auto-adapting to avoid interference & physical barriers Improves range & speed of existing wireless devices Requirements ICUK ADSL Internet Service Ethernet connection (adapter and cable) for each PC Windows® 95, 98, Me, NT, 2000, XP & other operating systems running a TCP/IP network Internet Explorer 5.0 or Netscape® 4.7 or higher Overview For full details about the Netgear 834PN please use this PDF CLICK HERE

Broadband Hardware FAQs

Where should I purchase hardware from?
We always recommend that you purchase your ADSL hardware locally. Should a hardware failure occur it is far easier to go to your local vendor than send back to an online shop for testing and then replacement. If you wish to purchase ADSL equipment online, which does work out slightly cheaper, we recommend using www.dabs.com who have consistently proved reliable for our own needs.

Will ICUK help me setup a Netgear router?
We will do our best to help all customers over the phone. All staff are trained in the setting up Netgear routers and the whole process normally takes less than 5 minutes. We do recommend you follow the instructions provided first, but if stuck we are here to help.

Why doesn't ICUK provide free modems like other ISP's?
We don't provide free modems / routers because we believe in providing the best service possible to all users. The free modems that are issued by some ISP's very low-cost and low-tech which can turn out to not be terribly reliable. For a long-term, ISP independent, modem or router we recommend you purchase your own. Most modems marked for use with ADSL will be compatible with our Broadband. If you need to check feel free to call us on 0845 00 99 175 or email solutions@icukhosting.co.uk quoting the make and model number.

Who do I call if my equipment doesn't work?
The first port-to-call is our own support number. If we deem that the fault may be your router then you will need to contact your supplier, or manufacturer direct. Netgear are very helpful when a failure occurs and their support line can run through a number of diagnostics before you need to return the product.