Company Policies
Below summarises our policies for all our services. Should you have
any questions surrounding these please contact us on 0845
00 99 175 or simply email the team at solutions@icukhosting.co.uk.
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We are a member of the Telecommunications Ombudsman
Service, otherwise known as Otelo. Otelo provide a free and
independent service that has been approved by the regulator
(Ofcom). Otelo's job is to investigate complaints fairly by
listening to both sides of the story and looking at the facts
if a you have a complaint. For more information click
here.
We are your first port to call in any instances where you
are not 100% happy with the service we have delivered. Regardless
of the question we are here to help and support all our clients. |
Please note that calls to ICUK may be monitored for quality control and training purposes. |
