UK Data Centres
All our dedicated servers are housed in purpose built multi-million pound data centres in central London. Our secure
data centre environments give your dedicated server access to a high-speed internet connection through multiple
providers, 24/7 security,
plus a fully redundant power system. |
UK Technical Support
All our support is housed internally based in Surrey. There are no "press 2 for.." options
to work your way through, you will be straight through to a fully trained member of staff within seconds of calling.
Email support is also provided with most emails gaining a response within 20 minutes regardless of the question.
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Full Root Access
For Windows users you have full administrator Remote Desktop rights, and Linux machines full root SSH access, allowing
you to control the machine and install and configure all aspects of the server.
We also provide the option of using our own dedicated server control panel, ensuring previous experience in setting up and managing servers isn't required. |
Service Level Agreement
All ICUK servers are backed up by a comprehensive service level agreement covering you on all aspects of our service.
This includes instant hardware replacement,
5 minute engineer response times, and
100% network uptime guarantees. |
No Minimum Contracts
There is no minimum contract period on our dedicated servers, but you can make considerable savings if you pay quarterly
or annually rather than every month.
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Customise Your Server Specification
We are one of few providers that can offer a bespoke hardware and network solution that meets your needs. This
includes changes to the standard specifications of machines, the inclusion of load balancers or a firewall, and
the ability to operate with private and public networks utilising our gigabit network. |
