Connection Speed
By default all customers are welcome to speeds of upto 8MB through our broadband. A broadband technology known as ADSL Max will ensure that your line is always connected at the highest possible speed *upto* 8MB. However, should your line be a fair distance from the exchange, or you would simply prefer to have a fixed speed, we are still one of few ISPs who will provide you with a 512k, 1MB or 2MB connection without it affecting your monthly subscription.

Monthly Usage Quota
Our data transfer packages are designed for all manner of users, including the light to the very heavy; a 5GB quota per month allows for 1,600 music files to be downloaded.

Less than 1% of all our broadband customers exceed their data transfer allowances.

We don't offer "unmetered" connections as often the terms & conditions tell a different story. Instead we prefer to clearly state what our connections provide you access to.

1 Month Contract Length
Unlike most ISPs who will tie you to a 12 or even 18 month contract we only apply a 1 month contract length. No hidden clauses, and no hidden costs.

5 Free Email Addresses
These can be created and managed online via your control panel. They will be in the form of @icuknet.co.uk and include free virus and anti-spam checking, not to mention our powerful webmail for access around the world.

We do recommend that customers consider our Email Only hosting plans which allow you to have your own domain name and allows you to keep an email address for life regardless of who your ISP is.

Control Panel
Our control panels have been designed and developed in-house to cater for our customers changing needs. You access and run simple diagnostics, update contact and billing information, download invoices, and even manage multiple other services from us including hosting and telecom services.

Monitor Your Usage
Our control panels provide you with the functionality to access daily, weekly and predicted monthly usage figures for your connection with us. These are updated every 30 minutes. This can be used as a way of making sure there isn't any erroneous data going through connection (eg a virus), and peace of mind that you are on the right plan type. If you are predicted to exceed your limits notification is sent via email before you reach that point, thus there won't be any unexpected invoices at the end of the month, and all part of our policy of being as honest and open about our service to you.

Static & Routed IP Addresses
A static IP address makes it easier to host a mail server or offer other services on the Internet. If you operate with a mobile workforce then the allocation of a fixed IP address makes it a simple task to set up a VPN for your staff to access your network remotely. Our control panels provide our clients with a really easy way of adding or removing IP addresses from their connection in real-time without the need to send support requests or lead times for its addition.

Radius Logs
Our radius logs are supplied in real-tim showing you each and every authentication attempt on your connection.

Session History
Similar to the radius logs however they can show the length of connections and the reasons for disconnection (eg equipment request, or potential issues with the connection).