Broadband Reseller Features

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Resell ADSL & SDSL Broadband (included as standard on all platforms) When designing this platform we wanted to ensure that our resellers: Appear to be delivering their own broadband solutions, not simply selling another companies service for commission. Are able to manage orders from provisioning through to day-to-day support. Could access wholesale rates allowing them to decide what they wanted to charge. Have easy access to the very latest in broadband technologies. Are backed up by first class email and phone support from ICUK in the event they have a fault they cannot resolve. We are constantly developing these facilities to ensure that our resellers are never left behind in this fast changing market as reflected in our range of multi-carrier connections and future broadband products.

	Multiple Broadband Carriers For the past 7 years we have solely provided our reseller channel with access to IP Stream ADSL connections through our BT Wholesale central pipes. We are now able to offer additional connection paths through Tiscali Wholesale and Cable & Wireless Wholesale over their LLU networks. Each has it's own strengths and merits. Upon placing an order all three options are provided to you to choose, as long as they are available at the customers exchange. By default we would recommend the BT Wholesale based connections for the majority of applications. A summary of our existing wholesale broadband connections is provided below: - BT 20CN connections upto 8Mb ADSL Max - BT 21CN connections upto 20Mb ADSL 2+ - Tiscali Wholesale upto 8Mb ADSL Max - Tiscali Wholesale ADSL 2+ Annex M (upload speeds of upto 2.5Mb) - Cable & Wireless Wholesale ADSL 2+ Annex A (unmetered) - BT Wholesale 512k, 1Mb & 2Mb 10:1 SDSL connections xDSL Products Coming Soon... - BT Wholesale FTTC (fibre to the cabinet) - BT Wholesale FTTP (fibre to the premises) - BT 21CN Annex

	Peak & Off-Peak Data Caps The majority of our connections utilise the BT Wholesale network. Owing to the high costs associated with BT Wholesale bandwidth it is in the interest of sustainability that provide peak and off-peak download caps to ensure that bandwidth isn't spread out too thinly. The off-peak allowances are very generous at 100GB and operate 8pm to 8am every day. Our Tiscali Wholesale connections don't provide the off-peak allowances to ensure that costs are kept as low as possible. Instead the download caps operate throughout the day. Our Cable & Wireless Wholesale solutions are completely unmetered. This takes advantage of both the ADSL 2+ technologies speed, and the unbundled network we connect into.

	Unlimited Uploads Upload usage doesn't count towards the data usage caps. This applies to all usage through out the day regardless of the package selected.

	Static IP Addresses Resellers can apply single static or routed IP blocks to any of their connections instantly through the control panel interface. They can even be applied prior to a connection becoming active given you additional time to plan and configure networks.

	1 Month Contract Unlike most ISP's we do not believe in fancy gimmicks or long term contracts. This is reflected in ICUK's own xDSL services, and in our reseller. Therefore the minimum contract length you can apply to all customers is 1 month. There are no strings attached or penalty clauses.

	Enhanced Care Broadband Enhanced Care offers a four hour response to reported faults and a Service Level Guarantee that an End User Access fault will be cleared within 20 clock hours of the service provider reporting it to the Service Management Centre (SMC). To achieve this, BT will ensure that engineers are available 24 hours a day, seven days a week to repair any End User Access fault covered by this product, providing that unrestricted access to the End User's premises is available. This is an additional extra which can be added to any ADSL or SDSL connection.

	Walled Garden Non-paying customers beware! Walled garden allows you to point all customers traffic to a specific IP and page. This page can contain details why they are viewing this page and how to get in contact with you. Once the walled garden is removed a simple reboot of the router will restore all traffic to the connection.

	Speed Limiting Non-paying customers, or those who abuse their connections, can have their speeds reduced to a crawl. This can be useful in non-paying situations where cutting off the customers connection wouldn't help matters. The speed changes can be seen instantly.

	Ban User The ban facility is ideal for non-paying customers whose connection is effectively suspended. It first of all terminates the session, and any further authentication attempts to the radius servers are refused.

	Terminate Broadband Session Should you require your customers connection to be reset you can force this to happen using the Terminate facility.

	Modify ADSL Connection The modify function allows you to change the speed of a customers broadband service. Eg upgrade from a Home 512k to a Business 21CN ADSL 2+ 20Gb as long as the line will support such services. You can order these online through the control panel and choose when this should complete.

	MAC Code Should you need to release a customer, at anytime, you are free to issue MAC codes. You don't need to contact us, you don't need to wait days to release them, and we don't charge you to access them. It's fully automated, and issued MAC codes last for 30 days.

	Cease If the xDSL connection is no longer required the cease function allows you to cancel the connection. You don't have to wait 30 days, the cease is provided to BT and this can typically take 1-5 days to take effect. There are no penalty charges from ICUK when ceasing connections.

	White Label Realm Similar to our white label name of interdns for our hosting reseller services, we use interdsl.co.uk for our ADSL services. This realm is used for your clients ADSL usernames (user@interdsl.co.uk) and for reverse DNS.

	XML API Our unique hosting and xDSL XML API (Application Programming Interface) provides our resellers an easy and highly powerful way of interfacing with our servers. The possibilities are endless allowing you, but not limited to, interacting with every aspect of our platform through your own control panels, desktop applications or scripts. This is provided for free to all our resellers and currently covers all hosting and broadband functionality.