Reseller Enterprise | Broadband, Windows, Linux & Telecoms Reseller In One

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Enterprise Reseller - The Ultimate White Label Solution Our Reseller Enterprise white label platform allows you access to all our reseller platforms housed within a single control panel interface. In essence you can sign-up today and immediately promote broadband, telecoms, Windows and Linux hosting solutions to your customers. It is an extremely powerful platform allowing you to sell into the Internet, Hosting and Telephony markets with ease.



Wholesale Broadband Reseller We have brought together 6 years of experience in the broadband market place into our reseller channel providing our users the ability to immediately sell and support ADSL and SDSL services to their clients. You are free to set your own pricing and complete your own billing.	Windows 2008 Hosting As an Enterprise you can setup an unlimited number of accounts on our shared Windows platform. Sites housed on these servers can run scripts using HTML, PHP, ASP and the take advantage of the very latest .NET technologies.	Ubuntu Linux Full Hosting Should your sites run scripts such as HTML, PHP, Perl or Python, then the Linux platform is the best home for them. As an Enterprise reseller there are no limits to the number of hosting plans you can setup for a fixed subscription charge.	Transfer and Install PSTN & ISDN Phone Lines Resellers can transfer the responsibility and billing of an existing phone line to their control. In addition you can order new phone wholesale lines for customers whether this be a single PSTN or a full business solution using ISDN 2 or ISDN 30.



Advanced Email Facilities You can setup and create an unlimited number of POP3 and IMAP mailboxes at no additional charge. As a reseller you can specify how many your customers can setup providing you with greater scope for revenue generation.	Domain Registration You can register new domains, and arrange to transfer existing domains across from other providers. Once in our control you have access to a magnitude of tools and facilities to manage them and the DNS associated.	SMS Text Messaging This platform provides individuals with a low cost communication channel. As a reseller you can supply this as a pre or post paid solution. Your clients can manage this alongside hosting and telephony solutions purchase.	Fax Reseller Our Fax to Email service eliminates the daily hike to the fax machine for all workers. Each worker can have their own individual fax number for faxes to arrive to their desktop, thus eliminating the costs and improving accountability.

Broadband Reseller Facilities (Virtual ISP)

All our broadband reseller features and functions are included as standard within the Enterprise reseller platform. This is possible owing to the unique way we run this platform with everything being designed and developed in-house to operate the way we want it to.

BT Wholesale [ADSL Max, ADSL 2+, Annex M]

ICUK is in a fortunate position in that we are able to provide our resellers with connectivity solutions through a multitude of wholesale carriers including BT Wholesale and Cable & Wireless (C&W). Our BT Wholesale connections are available at all exchanges across the UK. Around 75% of these exchanges are now connected to the 21CN platform which allows you access to ADSL 2+ technologies (speeds upto 24Mbps downstream) and lower wholesale costs from us. For those who can't access 21CN then they will be given the option to connect to the older 20CN broadband connection which utilises ADSL Max technologies with download speeds of upto 8Mbps. We have wholesale broadband connections ready for resell to both business and residential users using a multitude of capped products.

Cable & Wireless LLU Broadband

The Cable and Wireless ADSL 2+ broadband connections bypass large aspects of the BT Wholesale network as they have installed their own equipment within over 1000 exchanges. One of the main benefits of operating in this manner is witnessed in the wholesale cost. We utilise the low wholesale costs and operate them on a fully unlimited / unmetered basis without the need to apply a fair usage policy.

In addition to the benefits of unmetered data transfer policies we also offer free activation / migration offers with the C&W connections on 12 month contracts.

Fibre to the Cabinet (FTTC)

Our fibre to cabinet (FTTC) connections are capable of delivering speeds of upto 40Mbps downstream and upto 10Mbps upstream. The high speeds make them ideal for residential users who want to stream TV, movies, or access sites quicker than ever. Likewise, for business customers, the speeds not only help ensure that all staff have super fast broadband access. The higher upload speeds also open up opportunities for resellers to take advantage of, such as offering off-site backup solutions which would have struggled using the slower upload speeds of ADSL.

Fibre to the Premises (FTTP)

Although not a fully released product, ICUK is taking part in the BT Wholesale / BT Openreach trials for Fibre to the Premises. This technology will be able to deliver download speeds of upto 110Mbps and upload speeds of upto 30Mbps. It will deliver leased line speeds to businesses at a fraction of the cost. We will ensure that as soon as the product reaches the end of the trial period it is readily available to purchase, where available, for your clients.

Peak & Off-Peak Download Data Caps

All our BT Wholesale packages are capped for the simple reason we don't want to sell solutions which are artificially limited and ladened with small print. The data usage caps apply to usage between the hours of 8am and 8pm. Outside of these hours traffic is treated as 'off-peak' and is subject to a fair usage policy of 100GB per month regardless of the month cap selected.

Upload usage doesn't count towards the data usage caps. This applies to all usage through out the day regardless of the package selected.

Unlimited Uploads

Upload usage doesn't count towards the data usage caps. This applies to all usage through out the day regardless of the package selected.

1 Month Contracts

Unlike most ISP's we do not believe in fancy gimmicks or long term contracts. This is reflected in ICUK's own broadband services, and in our reseller. Therefore the minimum contract length you can apply to all customers is 1 month. There are no strings attached or penalty clauses. The C&W solutions do come with the option of a 1 or 12 month term, with the latter option providing free activation / migration costs.

Static IP Addresses

All ADSL connections are assigned a routed IP address as standard. Should you require a single IPv4 static address, a routed IPv4 block (4, 8 or 16) or a /48 IPv6 allocation you can easily request and gain instant access via your control panel interface. The IP address(es) are instantly available at the start of the next ADSL session. Should you need to remove the allocation you can do so as quickly as you assigned them.

Walled Garden

Non-paying customers beware! Walled garden allows you to point all customers traffic to a specific IP and page. This page can contain details why they are viewing this page and how to get in contact with you. This can be easily added and removed.

Speed Limiting

Non-paying customers, or those who abuse their connections, can have their speeds reduced to a crawl. This can be useful in non-paying situations where cutting off the customers connection wouldn't help matters. The speed changes can be seen instantly.

Ban Customer

The ban facility is ideal for non-paying customers whose connection is effectively suspended. It first of all terminates the session, and any further authentication attempts to the radius servers are refused.

Terminate Session

Should you require your customers connection to be reset you can force this to happen using the Terminate facility. The session stops and the customers router should automatically attempt to re-connect.

Modify Connection

The modify function allows you to change the speed and data cap for a customers connection. For example, you could upgrade a customers ADSL Max profile to a ADSL 2+ connection for a one-off regrade fee. Similarly you can change their data cap from 20GB to 5GB.

MAC Code

Should you need to release a customer, at anytime, you are free to issue MAC codes. You don't need to contact us, you don't need to wait days to release them, and we don't charge you to access them. It's fully automated, and issued MAC codes last for 30 days.

Cease

If the xDSL connection is no longer required the cease function allows you to cancel the connection. You don't have to wait 30 days, the cease is provided to BT and this can typically take 5 days to take effect. There are no penalty charges or minimum contract lengths.

White Label Realm

Similar to our white label name of interdns for our hosting reseller services, we use interdsl.co.uk for our ADSL services. This realm is used for your clients ADSL usernames (user@interdsl.co.uk).

Custom Realm

Large resellers with in excess of 100 connections are welcome to apply for their own realm. This will provide a greater branded experience to the end user without being concerned with the generic white label option. However, it should be stressed that the customer only interacts with the realm upon setting up their router.

Reverse DNS Management

Using our control panel you can easily see the static and routed IP addresses that have been assigned to a customers broadband connection. Once assigned you can easily amend the reverse DNS records yourself without the need to raise support cases to us to apply them. This applies to both our IPv4 and IPv6 addresses.

Enhanced Care

Broadband Enhanced Care offers a four hour response to reported faults and a Service Level Guarantee that an End User Access fault will be cleared within 20 clock hours of the service provider reporting it to the Service Management Centre (SMC). To achieve this, BT will ensure that engineers are available 24 hours a day, seven days a week to repair any End User Access fault covered by this product, providing that unrestricted access to the End User's premises is available.

This is an additional extra which can be added to any BT Wholesale based ADSL or SDSL connection.

XML API

Our unique hosting and xDSL XML API (Application Programming Interface) provides our resellers an easy and highly powerful way of interfacing with our servers. The possibilities are endless allowing you, but not limited to, interacting with every aspect of our platform through your own control panels, desktop applications or scripts.

Telecom Reseller Facilities

All our telecom reseller features and functions are included as standard within the Enterprise reseller platform. This includes access to our carrier pre-select call solutions, wholesale line rental, SMS and fax.

Should you require any further explanations, or would like access to the wholesale rates, please call or email. This is an extremely powerful platform allowing you to compete with established telecom companies on price and service.

Wholesale Phone Calls (CPS)

In July 2002, the UK Government launched a further stage in the deregulation of the UK telecommunications industry by introducing a new phone service called Carrier Pre-Selection (CPS). The deregulation meant that providers such as ICUK could supply the same services as BT without the loss of service or having to change phone numbers. Using our service calls can be made in the same way you always have done. There is no need to install any new equipment, or dial any prefix numbers.

Itemised Billing

Unlike some telephony providers, we don't produce summaries of calls, instead every call made is itemised and held on file forever. Itemised calls are updated every 24 hours allowing you and your customers to keep a track on the amount they are spending and the calls made. It's a great way to ensure that the risks of abuse are minimised.

Design Your Own Tariffs

Our unique tariff management system allows you to easily design your tariffs in minutes. You are in complete control over the rates you charge your clients for day, evening and weekend calls. We don't dictate your rates at all, afterall you're accessing our own wholesale rates and want to ensure you maximise not only your profitability, but your ability to win new business. Once a tariff has been designed the retail rates are visible via the client control panel.

Tier 1 Carriers

Quality is key. We will not compromise on the quality of our service, as such we will only use Tier 1 carriers to route our calls throughout the world. This should provide you with confidence with the product you are reselling. Switching phone calls from established companies, such as BT, needn't impact on your customers other than savings.

No Minimum Call Charges

We don't impose minimum call costs or call connection charges. Instead our pricing model is very simple and clear; You only pay for the time you are on a phone call. If this last a matter of seconds, then you are only billed for a couple of seconds. This principle will immediately differentiate yourself from more established competitors and will save your customers money instantly.

Call Connection Fee (optional)

Due to popular demand we have added the ability for resellers to set call connection charges. This device mimics a precedent set by existing telecom companies. Call connection charges can be setup on not only a destination basis (eg UK Local) but the time of day (eg 3 pence for UK Local Day calls, and 1 pence at all other times). This is optional, you don't necessarily have to apply a connection charge if you don't want to.

Search Call Records

This is a powerful interrogation tool designed to allow resellers and your customers extract really specific information from months of itemised phone calls. It is a facility that simply wouldn't be possible using paper based bills. For example, if you wanted to see every time a specific number was dialed over the course of 12 months that cost more than 5 pence you'll have that information in seconds.

Graphical Statistics

To help customers make sense of their calls we provide graphical statistics. On a reseller level they help you identify any strange traffic patterns, but for a customer they can help identify where savings could be made, or anomalies that exist (eg why are calls to premium rate numbers being made?).

Call Alerts

As a reseller you can set call cost thresholds for your customers. If calls costing more than x pence are generated then an email notification is sent to you letting you know. This can allow you to appear pro-active in response to fraud or unusual traffic. Customers with multiple or unmanned sites have found this to be particularly useful especially if a phone shouldn't be in use.

Export Call Records

As a reseller, or indeed as a customer, you can choose to export your call records in CSV format. These can then be processed through your own billing platform or statistics programs. You can generate these through the control panel, or we can provide FTP facilities to access them.

Friendly Names

It may seem like a silly feature to mention, however it can be a key selling point to customers operating with multiple sites. Having lists of phone numbers is less than helpful without a reference point. As a reseller you can set friendly names against each line making your control panels even easier to understand.

Invoice & Own Your Own Clients

Unlike other reseller platforms that may pass commissions for the introduction of a new customer, our terms state that the contract is between you and your customer. It is your responsibility to invoice and collect payments from your customers directly. Our panels will clearly show the amount you need to invoice your clients on a month-by-month basis, and the invoice sent needn't be anything other than stating the total cost of the calls. All itemised calls can be supplied to the customer in paperless form via their own client control panel so no need to worry about printing them.

Tariff Calculator

If you have a copy of your clients phone bill, and it provides you with a summary of the destinations, minutes used and associated costs, then as a reseller you can generate an instant quote in seconds. The quote will calculate what the average pence per minute charge is with the current supplier (taking into account any discounts / hidden costs etc) and provide a comparison against a tariff you have designed. A break down showing the savings is provided within seconds. This solution is provided as standard in the telecom reseller control panels.

Wholesale Pricing

The rates provided to you as a reseller are the same rates we purchase from our carriers! This immediately gives small telecom companies the ability to compete with the very largest on price thanks to the economies of scale our combined resellers represent. We don't add our own margins on top, and any reductions are immediately fed through for your benefit.

How do we make money from this platform? Obviously we can't provide a telecom and billing engine for only £20 per month. Instead we have a unique system of invoicing you for 20% of the profits you make from the CPS calls. This way your competitiveness isn't compromised, and it helps ensure we are committed to continually supporting and developing the platform. Your success will be our success!

IT IS IMPORTANT TO NOTE THAT PROFIT SPLIT ONLY APPLIES TO PROFITS ON CPS CALLS. WHOLESALE LINE RENTAL, BROADBAND, SMS AND FAX ARE SUPPLIED AS WHOLESALE SERVICES WHERE YOU KEEP 100% OF THE PROFITS.


Wholesale Line Rental (PSTN, ISDN 2 & ISDN 30) As a telecom reseller you have the ability to offer line rental solutions to your customers for the chance to provide a one-bill service.

	Transfer Existing Phone Lines There are two types of transfer methods. We can either complete a like-for-like transfer where the number and all associated line features are switched to our control. There is no disruption or hassle caused to the customer. The alternative is to transfer the line with changes, either adding / removing features (eg call diversion), or converting it from one line type to another (eg PSTN to ISDN2).	Install New Phone Lines Ordering new phone lines is made very easy through our reseller control panel. We can provide you with a full portfolio of single and multi-line PSTN, ISDN2 and ISDN 30 lines. The installations and on-site support are carried out by Openreach, a carrier independent organisation setup to support all telecom providers. All our lines operate on the latest WLR3 platform.

	Edit & Change Lines, Features & Locations There are literally hundreds of options associated with each line type. Whether this be common solutions such as call diversion or caller display, through to more complex solutions involving DDI numbers or engineer re-wiring, we can provide this in the same manner that BT or any other firm can. As a reseller you can be confident in your ability to offer competitive and tailored solutions.	Simultaneous Broadband Single PSTN lines can support ADSL broadband. With new installations we can provide you with the ability to activate broadband on the same day as the line is being installed. This can save time and money, as without this broadband provisions may be delayed by an additional week. Currently this is only available using the BT Wholesale based ADSL connections we supply.

	Obtain Installation Details This is an extremely powerful and useful tool that allows you to review details about an existing phone line prior to transferring it. Using the CLI (phone number) and the associated post code, you are able to obtain details about the line including its type and associated features. This makes the process of quoting that much simpler.	Find Address & Query Availability Another powerful tool that allows you to query the Openreach databases. It allow you to obtain address information using limited information. For example, if you have a post code, you can pull up all associated addresses. As a secondary feature you can check on the existence of working or stopped line, and any available capacity associated with said address.

	Tariff Management As with carrier pre-select we provide a tariff management platform to aid you with charging your clients. We provide you with wholesale rates for the line rental, although unlike with CPS we don't invoice you for a percentage of the profits - any profits you can generate are all yours. Our statements page shows you at a glance a breakdown of a customers associated lines and any bespoke tariffs you have setup.	Wholesale Pricing We provide you with wholesale pricing for line rentals. We don't dictate or influence the pricing you apply to your own customers you are free to set your own pricing. Unlike the way we operate the wholesale phone calls you retain 100% of the profits that you generate from the sale of line rental.

	Here to Help We are more than happy to lend a helping hand in advising you on phone line setups to use. We can also provide assistance in generating like for like quotes using existing phone bills. We have years of experience in the telecoms market supporting individuals through to large multi-national organisations.

Windows Hosting Reseller Facilities

This is the platform of choice if you need to run scripts which are native to Windows such as ASP or .NET. As well as being able to run said scripts you can house Access databases, or utilise SQL or MySQL for more demanding applications. We take care of the configuration and day-to-day running of the platform. As a reseller you can concentrate on selling and supporting your clients.


ASP.Net 4.0	Classic ASP	XML Scripting	PHP 5	Perl

Windows Scheduled Tasks

Once installed on an account, it is possible to schedule the execution of upto 10 scripts within an account's web space at various points throughout the day, month or year. Common website tasks that benefit from time scheduled execution include the expiration of data, sending of emails on specific dates, billing purposes, clearing out log files or caches and generating reports.

Windows Custom Error Pages

When a request is made for a file on your site that is no longer available visitors will be displayed with a standard uninformative page. The customer error pages allow you to present something more informative and in the style of your website allowing you to increase the chances of retention to your site. This applies to Windows error codes 403, 404 and 500.

Custom MIME Types

Many MIME types are preset on our Windows web servers, however should a specific file type or web application not appear on your site or function correctly, such as a Flash Video, you can define your own custom MIME types on the web site.

Graphical Website Statistics

View both real-time and historical information about the visitors to your web site. You can both view detailed Webalizer graphical statistics through our control panel. These are provided as a free option on all accounts.

Stats Only Control Panel

Should you prefer not to provide customers with a control panel, but would still like to grant them access their website statistics, a separate "stats.yourdomain.co.uk" interface can be provided to your clients at no additional charge.

Raw Log Files

Allow customers to download their own raw log files via FTP for free. This can prove of high value to customers who require to know more about their visitors than provided in the graphics statistics section. There are no extra costs associated with our raw log files.

Website Backup

Resellers and clients now have the ability to easily backup and store locally a full copy of all website files including images and databases via the control panel. Simply click on the backup button for a website and a zipped download is presented for easy storage on your machine. All our servers are backed up off-site every 24 hours as standard.