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" Having previously been with a well known hosting reseller for nearly two years, it's breath of fresh air to find a hosting partner that offers the full range of facilities a reseller has come to expect, all within the overall reseller package. Not only that, ICUK is a company that really does listen. Their UK-based support desk responds quickly to all issues and requests for information and has the knowledge required to offer excellent help and advice. "
Adam

Outbound SMS Solutions

Our SMS solutions provide individuals and businesses with a means to not only save money on their SMS text messaging costs, but to provide a more convenient way of communicating with friends or clients. For ideas on how this platform can aid your business call us today!

Overview
Appearance
Sending Messages
SMS Management
Phonebook
Support


Our SMS platform has been designed as a convenient way to send SMS text messages using an online interface. Our platform is capable of supporting customers of low volumes (1-5 text messages a day), through to customers who require upto 1500 a minute to be sent. Each message is supported with a free delivery report to provide you confidence in the speed at which these messsages are delivered. Below are examples of customers that can benefit from adopting our SMS facilities:
	Individuals Sending SMS messages through our control panel interfaces can prove to be a easier and more cost effective way compared to using your mobile. Per SMS costs can be as low as 5 pence including free delivery reports, and allow you to send messages appearing as if they were sent from your mobile phone. Any replies are then delivered to your mobile.

	Small Business Compared to adverts or mail shots SMS text messages can be a very attractive way to send short targeted messages to an audience. Within minutes your message is ready to send, and seconds later will be delivered to your customers. Messages can appear as your company name (eg ICUK) and can be upto 160 characters in length.

	Enterprise If you deal with large volumes of clients, whereby service downtime just isn't an option, then SMS notifications can be the ideal way to deal with emergency situations. Your message can be delivered to thousands of people within seconds avoiding a flood of phone calls and emails about an issue you are currently dealing with. Such swift actions to notify customers of something you are aware of can reduce the burden on support systems the issue in hand has already caused.


Our SMS platform really puts you in the driving seat, giving you access to a range of very powerful solutions to make the sending of bulk messages very easy. SMS gives you a new way of communicating simple messages to your clients in a very targeted and cheap marketing medium.

	Multiple Originator Names Users of our SMS solutions can benefit from the ability of sending messages branded with their own name. For example a company with the name of Dentist Limited could have messages appearing on their clients phone with the sender name of DENTIST upto a maximum of 11 characters.

	Multiple Originator Numbers Should you own or manage multiple phones we provide you with the ability to send messages appearing as that that originating phone's number. For example, if your phone number is 0788191919 our platform will allow you to send messages from our control panel appearing as if it were sent by that phone. Customers / friends receiving messages from you will see the originatoring name as 0788191919 (or how they list you in their phonebook), and can reply in the normal way back to your phone. IMPORTANT: This solution is backed up by security systems to revent misuse and fraud. Only once the number has been validated by our system, and you can demostrate ownership of the phone, can it be used as an originator.


However you decide to use our platform we have placed flexibility and control into the heart of the design. To help explain our scheduling here are a few examples:

	ASAP You have the ability to send messages around the clock for immediate delivery. We allow you to send messages to over 540 GSM networks in 190 Countries.

	Schedule Sending (date & time) You can opt to pick when to send your messages. This can be useful for targeted marketing (eg just before a program starts), or can be as simple as appointment reminders (eg this is confirmation that your table is booked for 8pm on Tuesday 24th).

	Re-Schedule If plans change then we give you the flexibility to re-schedule when the message is sent, or if you simply wish to cancel. Our message logs clearly show all messages that are queued.


Our control panels provide you a wealth of information to immediately see how your campaigns have worked, and if the end recipients have received your messages.

	Free Delivery Reports Through our message logs you have the ability to see live data supplied to our system regarding the delivery status of your messages. Regardless where you sent the message in the world you can see the status of the delivery and to which mobile network it was delivered to.

	Accountability View a record of all messages sent and their content. This can act as a deterant for abuse, or simply aid in tracking the history of a message.

	Message Templates Using our templates you can re-use / edit standard messages time and time again easily. This can save re-typing messages and avoid errors.


Our phonebooks are simplicity themselves. Find out why...

	Single Entry You can enter customers into your phonebook one by one. As well as entering the customers name and mobile / landline number, you can also enter their email address for your own records and reference. Ideal for adding new friends details, or when new appointments are made and need to be confirmed via SMS.

	Multiple Entries Simply enter customers details in CSV format allowing you to enter 1000's of numbers within seconds.

	Multiple Address Books To aid organisation we give all users the ability to setup as many address books as required. This allow you to separate your friends from your customers for example. When sending messages we have provided slick integration into the phone book to allow you to very quickly enter or remove recipient numbers via an AJAX interface.


Whether or not you need general support with our platform, or advice on a marketing campaign we can help assist you with your enquiry on the phone, or via email.

	No Outsourced Call Centers All calls are handled by our own staff based in London. There are no premium rate numbers or 'press 2 for' options to get through to someone.

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